Sometimes I forget what type of business I am in. It is easy to confuse the service with what the service is supposed to provide.  I am in the people business and my job is to communicate to people how my service will help them solve a problem.  In order to convey this information, I have to always look for Opportunites to improve my communication skills.  Today provided one of those opportunities. LIT held such an event called “Generations in the workplace”  This event showcase the problems of communicating between age group., it was very interesting and truly an eye opener!